Front Desk & Visitor Services Specialist

Mitie Cleaning & Hygiene Services; Greater London; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Salary Finance

MiDeals platform

Flexible benefits

Cycle to work

Life cover

Share plan

Mitie Stars recognition

Résumé du poste

Mitie Cleaning & Hygiene Services is seeking a Receptionist to deliver a professional, efficient, and welcoming front-of-house service. You will be the first point of contact for visitors, clients, contractors and employees, upholding high standards of customer service while providing essential administrative support.

You will greet and register visitors, manage passes, coordinate meetings, handle calls and inquiries, and maintain records.

Qualifications

• Experience in a reception/front-of-house or customer service environment.
• Excellent verbal and written communication skills.
• Consistently professional appearance and manner.

Responsabilités

• Greet visitors, clients and contractors in a courteous, professional manner.
• Manage visitor registration and issue passes.
• Direct visitors to the appropriate person or department.
• Answer, screen and transfer incoming calls efficiently.
• Respond to inquiries via telephone, email or in person.
• Maintain reception and waiting areas to high presentation standards.
• Coordinate meeting room bookings and prepare rooms.
• Handle incoming/outgoing mail, parcels and courier deliveries.
• Maintain accurate records and documentation.
• Provide general administrative support to teams as required.
• Manage car park data and access card records.

Connaissances

Front-of-house

Customer service

MS Office

Phone handling

Professional appearance

Time management

Description du poste

Mitie Cleaning & Hygiene Services is seeking a Receptionist to deliver a professional, efficient, and welcoming front-of-house service. You will be the first point of contact for visitors, clients, contractors and employees, upholding high standards of customer service while providing essential administrative support.

You will greet and register visitors, manage passes, coordinate meetings, handle calls and inquiries, and maintain records.