Workforce Planning Support Analyst

North East Ambulance Service NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare service provider is seeking a Workforce Planning Support Analyst to join their Emergency Operations Centre in Newcastle. The role involves supporting Workforce Planning Analysts by analyzing performance data and making recommendations to optimize service delivery across various domains. Candidates should demonstrate analytical skills, an ability to work in a collaborative environment, and a commitment to enhancing patient care. This is a unique opportunity to contribute to a vital service within the community.

Qualifications

• Experience in workforce planning or related analytical roles.
• Ability to provide insights based on data analysis.
• Strong communication skills to work within a team.

Responsibilities

• Provide vital support to Workforce Planning Analysts (Scheduling and Forecasting).
• Provide insights on actual performance vs forecast.
• Build recommendations around future performance based on analysis.

Job description

Overview

An exciting opportunity has arisen to work in our Emergency Operations Centre (EOC), based at Ambulance Headquarters - Newcastle, as a Workforce Planning Support Analyst.

As a member of the Workforce Scheduling and Planning Team, the post holder will provide vital support to the Workforce Planning Analysts (Scheduling and Forecasting) to enable successful delivery of service across all work streams, this includes but is not limited to, 999, 111, Patient Transport Services and the Integrated Urgent Care Clinical Assessment Service.

The post holder will also be responsible for providing insights on actual performance vs forecast, working closely with colleagues within the workforce planning team, and using this analysis to build recommendations around future performance.

Responsibilities

• Provide vital support to Workforce Planning Analysts (Scheduling and Forecasting)
• Provide insights on actual performance vs forecast
• Build recommendations around future performance based on analysis

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more! Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital. We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey. We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks. Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.