Workday HCM Support Analyst - Remote in Spain

Keylime Consultants Limited; United Kingdom; Remote; GBP 43,000 - 61,000; Full time

Job summary

A global consulting firm seeks an experienced HCM analyst to support and optimise Workday for a large organisation. The role involves advanced support, ticket management, and system administration focusing on HCM Core and related areas. Strong experience in Workday and collaboration with stakeholders is essential. The candidate must be willing to travel occasionally within Europe.

Qualifications

• Proven experience as an HCM analyst with broad, cross-functional Workday expertise.
• Strong 3rd-line support, ticket management, and Workday system administration capabilities.
• Deep knowledge of Workday HCM Core; Learning and/or Absence and Time Tracking experience is highly advantageous.

Responsibilities

• Deliver advanced Workday support, resolving complex issues and managing requests via the internal ticketing system.
• Configure functionality, implement changes, and test updates to meet evolving business needs.
• Assess Workday releases for potential impact and identify opportunities to enhance functionality.

Skills

Workday HCM Core

Stakeholder collaboration

3rd-line support

Workday security concepts

Job description

Overview

A global Workday position for an experienced HCM analyst with broad, cross-functional Workday expertise. Based anywhere in Spain, with occasional travel to Madrid and across Europe, you will support and optimise Workday for a global organisation of more than 30,000 employees. Joining a highly skilled team, you will provide 3rd-line support, manage tickets, and handle system administration with an initial focus on HCM Core, Learning, Security and related areas.

Responsibilities

• Deliver advanced Workday support, resolving complex issues and managing requests via the internal ticketing system.
• Configure functionality, implement changes, and test updates to meet evolving business needs.
• Leverage in-depth knowledge of Workday HCM Core, with expertise in Learning and/or Absence and Time Tracking highly advantageous.
• Apply a solid understanding of Workday security concepts in day-to-day support and optimisation.
• Maintain accurate HCM setups, ensuring system structure remains clean, current, and well organised.
• Assess Workday releases for potential impact and identify opportunities to enhance functionality.
• Contribute to projects, training sessions, and active collaboration with stakeholders.

About You / Qualifications

• Proven experience as an HCM analyst with broad, cross-functional Workday expertise.
• Strong 3rd-line support, ticket management, and Workday system administration capabilities.
• Deep knowledge of Workday HCM Core; Learning and/or Absence and Time Tracking experience is highly advantageous.
• Solid understanding of Workday security concepts and governance.
• Ability to assess Workday releases, identify impacts, and optimise functionality.
• Experience collaborating with stakeholders, contributing to projects and training sessions.
• Willingness to travel occasionally within Europe; based in Spain.