Windsor Store Manager

THE BODY SHOP; Windsor; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading beauty retailer is seeking a Store Manager to inspire and lead the team in delivering exceptional customer experience and achieving sales targets. Ideal candidates will have extensive beauty retail expertise, outstanding communication skills, and demonstrate leadership to foster team development. This role requires flexibility to work varied shifts from Sunday to Saturday and a passion for beauty products.

Qualifications

• Experience in beauty retail and people leadership.
• Ability to manage sales and performance targets.
• Capability to make sound commercial decisions based on data.

Responsibilities

• Shape a customer-focused store experience.
• Control and meet sales and performance targets.
• Manage and develop the team to meet needs.

Skills

Beauty retail expertise

Team leadership

Planning and organizing skills

Outstanding communication

IT skills

Job description

Overview

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in and aiming to mix things up with a store leadership role that reflects our brand values and activist roots.

Your role in a nutshell

To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.

More about the role

Customer Experience – Shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store Manager should also ensure the development of consumer loyalty to help build The Body Shop brand.

Delivery – Retail related beauty expertise is highly desirable at management level. You will control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential to use the data provided to make sound commercial and business decisions to drive sales and people. Full knowledge of the beauty market, competitors and a passion for our products is required.

Teamwork and People Management – Our people are at the heart of everything we do. You should be able to lead and work as part of a team and react to problems quickly. Managers must be outstanding communicators and capable of managing the team to meet store and customer needs. You should attract and retain people who reflect the brand and identify high potential to develop current team members to a high standard.

What we look for

• Experience in beauty retail and people leadership
• Able to control and meet sales and performance targets with planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Ability to demonstrate outstanding communication and operational skills
• Leadership skills to achieve personal and business success
• Good IT Skills
• Flexibility to work across Sunday to Saturday is required

Talent Drivers – Commerciality, Collaborative Skills, Leadership, Personal Conduct, Purpose