Window & Door Service Engineer — Right-First-Time

Anglian Home Improvements; Falkirk; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Van provided

Birthday leave

Discounts on products

Volunteer time off

Career development

Team perks

Job summary

Anglian Home Improvements is seeking an experienced Window and Door Engineer in the UK. You will visit customer homes, identify faults in uPVC installations and carry out repairs to our 10-year warranty standards. A van, PDA, mobile and tools are provided to support you.

You will work independently in a field-based role, maintain high service levels, complete paperwork promptly, and travel as required. A full driving license is essential, and you will join a forward-thinking, supportive team

Qualifications

• Experience of uPVC installation and maintenance (or relevant qualification).
• Excellent customer service skills in a customer-facing environment.
• Be able to work on your own initiative in a standalone field-based role.
• Willingness to travel and show flexibility within the working week.
• A full driving license.

Responsibilities

• Visiting customer homes, identifying the fault and taking action to rectify in line with warranty and quality standards.
• Be customer focused and provide a high level of service to every customer.
• Completing service calls as scheduled and in a timely manner using the Right First Time approach.
• Accurate and timely completion of paperwork and regular updating of the PDA.

Skills

uPVC installation

Customer service

Self-motivation

Driving license

Flexible travel

Education

Relevant qualification

Job description

Anglian Home Improvements is seeking an experienced Window and Door Engineer in the UK. You will visit customer homes, identify faults in uPVC installations and carry out repairs to our 10-year warranty standards. A van, PDA, mobile and tools are provided to support you.

You will work independently in a field-based role, maintain high service levels, complete paperwork promptly, and travel as required. A full driving license is essential, and you will join a forward-thinking, supportive team