Wholesale Operations Specialist: Data & Funding Expert

Volkswagen Group; Seer Green; Presencial; GBP 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary 10% on-target bonus

Pension plan 9% employer contribution

Car schemes: ECO or BEV

Descripción de la vacante

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge of 80+ manual and automated processes across the business area. The role supports Dealers and Stakeholders with excellent service, working across multiple products and systems in a fast-paced environment.

You will handle daily tasks, training, problem resolution, and funding file processing while ensuring compliance and quality across processes.

Formación

• Experience with Excel and SAP.
• Strong attention to detail and quality.
• Ability to work independently across multiple processes and products.

Responsabilidades

• Complete daily tasks within agreed service levels across multiple products and systems.
• Train on up to 80 business processes to support Dealers and Stakeholders.
• Collaborate with the team to resolve queries and provide proactive support.
• Manage dealer funding processing and maintenance within relevant systems.
• Respond to dealer/brand/stakeholder inquiries by phone or email and resolve issues.

Conocimientos

Attention to detail

Problem-solving

Multitasking

Customer service

Communication

Herramientas

Excel

SAP

Descripción del empleo

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge of 80+ manual and automated processes across the business area. The role supports Dealers and Stakeholders with excellent service, working across multiple products and systems in a fast-paced environment.

You will handle daily tasks, training, problem resolution, and funding file processing while ensuring compliance and quality across processes.