Wholesale Operations & Data Analytics Specialist

Volkswagen Group; Avon Dassett CP; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Discretionary 10% bonus

Employer pension contribution 9%

Car schemes

Private medical insurance

Retail discount vouchers

LinkedIn Learning access

Job summary

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge of about 80 business processes across the VWG dealer network. In this fast-paced role you will support dealers and stakeholders, delivering excellent service while handling multiple tasks and systems.

You will gain deep knowledge of Excel and SAP, with a delivery mindset and strong attention to detail. The role requires independent work across various processes and timely resolution of queries under SLAs.

Qualifications

• Strong problem-solving skills to resolve queries across multiple products, processes and systems.
• Excellent attention to detail and quality focus for processing tasks within SLAs.
• Analytical skills to diagnose complex business process issues and identify solutions.

Responsibilities

• Complete daily tasks within agreed Service Level Agreements.
• Learn and apply knowledge of up to 80 business processes.
• Process dealer funding and maintain associated systems.
• Respond to dealer/brand/stakeholder inquiries by phone or email.
• Manage lifecycle of approved credit facilities to enable liquidity and stock movement.

Skills

Problem solving

Attention to detail

Analytical thinking

Independent worker

Multi-product/process knowledge

Tools

Excel

SAP

Job description

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge of about 80 business processes across the VWG dealer network. In this fast-paced role you will support dealers and stakeholders, delivering excellent service while handling multiple tasks and systems.

You will gain deep knowledge of Excel and SAP, with a delivery mindset and strong attention to detail. The role requires independent work across various processes and timely resolution of queries under SLAs.