Wholesale Operations Specialist - SAP & Excel Pro

Volkswagen Group; Lower Shuckburgh; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus 10%

Pension contributions 9%

Car schemes

Income protection

Life assurance

Retail discounts

Professional development

Job summary

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge across approximately 80 manual and automated processes. The role supports Dealers and Stakeholders with outstanding tasks and delivers excellent customer service in a high-paced environment.

You will complete daily tasks within SLAs, undertake training on multiple processes, and collaborate across teams. Responsibilities include processing dealer funding, handling inquiries by phone/email, and managing credit

Qualifications

• Proficient in Excel and SAP for processing dealer funding and inquiries.
• Strong problem-solving skills across multiple products and systems.
• Excellent attention to detail and ability to work under pressure to meet SLAs.

Responsibilities

• Complete daily tasks within agreed SLAs.
• Undertake training on up to 80 business processes.
• Process dealer funding and monitor funding files in systems.
• Respond to dealer/brand/stakeholder inquiries by phone or email.
• Manage lifecycle of approved credit facilities to enable liquidity and stock movement.

Skills

Excel

SAP

Problem solving

Attention to detail

Customer service

Multitasking

Analytical thinking

Tools

SAP

Job description

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge across approximately 80 manual and automated processes. The role supports Dealers and Stakeholders with outstanding tasks and delivers excellent customer service in a high-paced environment.

You will complete daily tasks within SLAs, undertake training on multiple processes, and collaborate across teams. Responsibilities include processing dealer funding, handling inquiries by phone/email, and managing credit