Wholesale Operations Specialist - Excel, SAP + Growth Perks

Volkswagen Group; Forest Hill; On-site; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Discretionary 10% bonus

Employer pension contribution 9%

Job summary

VWFS UK seeks a Wholesale Operations Specialist to learn and apply knowledge of around 80 manual and automated processes across the VWG dealer network. The role is fast-paced, offering variety across products, processes and systems while delivering excellent service to dealers and stakeholders.

You will complete daily tasks within SLAs, train on processes, support the team, handle funding files, respond to inquiries, and manage credit facilities to enable liquidity and vehicle stock movement.

Qualifications

• Excellent Excel and SAP knowledge.
• Strong problem-solving skills across multiple products and systems.
• Attention to detail and quality focus.
• Ability to work independently under pressure and meet deadlines.

Responsibilities

• Complete daily tasks within SLAs.
• Learn and apply up to 80 business processes.
• Provide cross-team support and resolve complex queries.
• Manage dealer funding processing and maintenance.
• Respond to dealer/brand/stakeholder inquiries by phone or email.
• Manage lifecycle of approved credit facilities to enable liquidity and stock movement.

Skills

Excel

SAP

Attention to detail

Problem solving

Analytical thinking

Multitasking

Customer service

Tools

SAP

Job description

VWFS UK seeks a Wholesale Operations Specialist to learn and apply knowledge of around 80 manual and automated processes across the VWG dealer network. The role is fast-paced, offering variety across products, processes and systems while delivering excellent service to dealers and stakeholders.

You will complete daily tasks within SLAs, train on processes, support the team, handle funding files, respond to inquiries, and manage credit facilities to enable liquidity and vehicle stock movement.