Wholesale Operations Specialist: SAP & Excel Expert

Volkswagen Group; Milton Common; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonus (10%)

Pension contributions

Car schemes

Private medical insurance

Job summary

VWFS UK in Milton Common is seeking a Wholesale Operations Specialist to learn and apply knowledge of ~80 manual processes and multiple automated processes across the business area.

You'll support Dealers and Stakeholders with excellent service, manage daily tasks within SLAs, and develop product and process knowledge across systems including SAP and Excel to resolve queries. A delivery mindset and detail orientation are essential.

Qualifications

• Strong problem-solving skills across multiple products, processes, systems and stakeholders.
• Excellent MS Excel and SAP knowledge with high attention to detail.
• Ability to work independently and across processes to resolve queries.
• Organised and able to work under pressure to meet deadlines.

Responsibilities

• Complete daily tasks within agreed SLAs and learn ~80 business processes.
• Support dealers and stakeholders with accurate handling of funding and queries.
• Process used vehicle funding files and validate against criteria.
• Manage lifecycle of approved credit facilities in compliance with OMEB regulations.
• Respond to dealer/brand/stakeholder inquiries by phone or email.

Skills

Excel

SAP

Problem-solving

Attention to detail

Analytical thinking

Customer service

Communication

Tools

Excel

SAP

Job description

VWFS UK in Milton Common is seeking a Wholesale Operations Specialist to learn and apply knowledge of ~80 manual processes and multiple automated processes across the business area.

You'll support Dealers and Stakeholders with excellent service, manage daily tasks within SLAs, and develop product and process knowledge across systems including SAP and Excel to resolve queries. A delivery mindset and detail orientation are essential.