Welsh-Speaking Receptionist – Orthopaedics Clinic

NHS; Bodelwyddan; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Disability Confident Employer

Work-life balance policies

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking a Receptionist for the Orthopaedic Department. You will be the first point of contact for patients visiting or calling the clinic, offering courteous and professional assistance to all service users.

The successful candidate must speak Welsh and have experience in administration or customer service. Duties include appointment support, confidentiality maintenance, and flexible cross-department work to meet service needs.

Qualifications

• Welsh speaking essential for the post.
• Experience in customer service environment desirable.
• Proficient in IT and office software.

Responsibilities

• Provide accurate and prompt administrative support for appointment bookings.
• Deliver reception and booking support for Trauma and Orthopaedic services with professionalism.
• Maintain confidentiality when dealing with patients and staff.
• Support colleagues across departments as required.

Skills

Welsh language ability

Customer service

IT skills

Organisational skills

Education

ECDL

NVQ Level 2 in Administration or Customer Services

Tools

Oracle

Windows applications

Job description

Betsi Cadwaladr University Health Board in North Wales is seeking a Receptionist for the Orthopaedic Department. You will be the first point of contact for patients visiting or calling the clinic, offering courteous and professional assistance to all service users.

The successful candidate must speak Welsh and have experience in administration or customer service. Duties include appointment support, confidentiality maintenance, and flexible cross-department work to meet service needs.