Welsh-Speaking Ward Reception & Admin Coordinator

Betsi Cadwaladr University Health Board; Caernarfon; On-site; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a ward clerk to provide a front-facing reception service on the ward and deliver high-quality administrative support for a busy NHS environment.

The role requires Welsh language ability, accurate data input into WPAS, and the ability to assist with patient admissions, transfers and discharges while maintaining confidentiality and professionalism.

Qualifications

• Clerical/administrative experience is essential.
• Welsh language ability is essential for this post.
• Knowledge of clerical procedures and patient data input is needed.

Responsibilities

• Provide a confidential ward reception service for patients and visitors.
• Input patient demographic and treatment data into the patient information system.
• Ensure admissions, transfers, discharges and deaths are accurately recorded on WPAS.
• Answer telephone calls professionally and take messages as appropriate.
• Support the Ward Manager with typing, minutes and general admin tasks.

Skills

Welsh level 3

Communication

Prioritisation

Empathy & diplomacy

Education

BA NVQ level 3 or equivalent experience

Clerical procedures knowledge

Job description

Betsi Cadwaladr University Health Board is seeking a ward clerk to provide a front-facing reception service on the ward and deliver high-quality administrative support for a busy NHS environment.

The role requires Welsh language ability, accurate data input into WPAS, and the ability to assist with patient admissions, transfers and discharges while maintaining confidentiality and professionalism.