Patient Services Administrator (NHS)

NHS; Tywyn; Remote; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking an organised administrative professional to provide clerical and reception support for a community hospital and outpatient services. You will be the first point of contact for patients and colleagues, delivering timely, confidential service.

The role requires strong communication, ability to manage competing priorities, and, where possible, Welsh language skills.

Qualifications

• NVQ Level 3 or equivalent experience.
• Knowledge and understanding of clerical procedures and systems.

Responsibilities

• Liaise with clinical and administrative teams to support patient pathways and service delivery.
• Handle financial duties including patient monies, petty cash and travel expenses; manage site security access.
• Support audit activities, contribute to service improvements, assist with training and mentoring, and provide flexible administrative support across the service.

Skills

Organisational skills

Decision making

Welsh speaking

Education

NVQ Level 3 or equivalent

Knowledge of clerical procedures and systems

Job description

Betsi Cadwaladr University Health Board in North Wales is seeking an organised administrative professional to provide clerical and reception support for a community hospital and outpatient services. You will be the first point of contact for patients and colleagues, delivering timely, confidential service.

The role requires strong communication, ability to manage competing priorities, and, where possible, Welsh language skills.