Patient Access Clerk – Hospital Admin

NHS; Bodelwyddan; Remote; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an administrative professional to support the Department’s booking service and ensure patients are booked in line with local and national Access targets.

You will work in a highly pressurised environment, use initiative, and support a multidisciplinary team while handling patient records and communications. Welsh language skills are desirable and English speakers are welcome.

Qualifications

• General education to a basic standard.
• NVQ 2 or equivalent required.
• Knowledge of WPAS / Hospital administration systems.

Responsibilities

• Obtain case notes for the department from Glan Clwyd sites including the Medical Records Department.
• Organise clinic letters and distribute them to relevant GP surgeries.

Skills

Communication skills

Computer literacy

Deadline management

Prioritisation

VDUs

Telephone handling

Organisational skills

Education

NVQ 2 or equivalent

General education

Tools

WPAS

RADIS

TPATH

PAS

Microsoft Office

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an administrative professional to support the Department’s booking service and ensure patients are booked in line with local and national Access targets.

You will work in a highly pressurised environment, use initiative, and support a multidisciplinary team while handling patient records and communications. Welsh language skills are desirable and English speakers are welcome.