Ophthalmology Admin & Reception Clerk (Welsh Speaking)

NHS; Wales; Remote; GBP 19,000 - 23,000; Full time

Job summary

Betsi Cadwaldr University Health Board (BCUHB) North Wales invites applications for a Clerical Officer in the Ophthalmology Department. You will deliver efficient administrative and reception support, handle appointment management, patient records, and data entry, collaborating with clinical and non-clinical teams to ensure smooth service delivery.

The role requires excellent communication and organisational skills, a professional approach, and the ability to greet patients and visitors warmly

Qualifications

• English and Maths GCSE required.
• Experience in clerical/administration in a busy office.
• Knowledge of NHS processes.
• Experience of providing reception services in a busy office or healthcare environment.

Responsibilities

• Provide comprehensive administrative and clerical support, ensuring efficient operation of the service.
• Undertake general reception duties, acting as first point of contact for patients, visitors and staff.
• Support appointment management, patient record maintenance, and data entry in collaboration with clinical and non-clinical colleagues.

Skills

Welsh language

Communication skills

Customer service

Education

GCSE English and Maths

NVQ Level 2 or equivalent in Administration or Customer Services

Tools

WPAS

I-Fit

Job description

Betsi Cadwaldr University Health Board (BCUHB) North Wales invites applications for a Clerical Officer in the Ophthalmology Department. You will deliver efficient administrative and reception support, handle appointment management, patient records, and data entry, collaborating with clinical and non-clinical teams to ensure smooth service delivery.

The role requires excellent communication and organisational skills, a professional approach, and the ability to greet patients and visitors warmly