Welsh-Speaking Medical Administrative Assistant

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS pension

Training opportunities

Job summary

Betsi Cadwaladr University Health Board in Bangor seeks an administrative assistant to support a busy NHS team. Welsh language is essential; duties include handling patient records, directing visitors, answering phones, and updating the PAS system.

You will work as part of a small team in a fast-paced environment. The role requires confidentiality, strong organisational skills, and the ability to multitask under pressure.

Qualifications

• Maths GCSE (or equivalent) required.
• Experience in an office environment.
• Experience involving customer service.
• Ability to handle confidential information.

Responsibilities

• Receive and direct visitors and relatives in a professional and courteous manner.
• Answer the telephone, convey messages and deal with enquiries.
• Deal with enquiries from medical staff and the public.
• Input correction information and use the PAS system accurately.
• Manage patient appointment and waiting lists information.
• Ensure patient case notes are available and complete.

Skills

Welsh language

Organisational skills

Multitasking

IT literacy

Customer service

Teamwork

Independent working

Education

Maths GCSE

Tools

Patient Administration System

Job description

Betsi Cadwaladr University Health Board in Bangor seeks an administrative assistant to support a busy NHS team. Welsh language is essential; duties include handling patient records, directing visitors, answering phones, and updating the PAS system.

You will work as part of a small team in a fast-paced environment. The role requires confidentiality, strong organisational skills, and the ability to multitask under pressure.