Hospital Front Desk & Patient Services Officer

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 12,000 - 21,000; Part time

Job summary

Betsi Cadwaladr University Health Board are seeking a Clerical Officer to join the IV Suite at Wrexham Maelor Hospital. You will provide friendly front-of-house reception, handle patient journeys, arrange appointments and update records within a busy outpatient setting.

Proven IT and administrative skills are essential, with attention to detail and the ability to work as part of a small team on a rolling two-week rota. Welsh language skills will be learned on appointment.

Qualifications

• Maths/English GCSE or equivalent.
• Sufficient clerical/office/reception experience.
• Good communication and IT skills.
• Knowledge of data protection and patient confidentiality.

Responsibilities

• Provide a friendly and comprehensive reception service to all staff and patients.
• Arrange appointments and maintain patient records to support the outpatient journey.
• Input data onto relevant databases and collate data for clinical audits.
• Collate and distribute clinic lists and liaise with secretaries and administration staff.

Skills

Good communication skills

IT Skills

Education

Maths/English GCSE or equivalent

Job description

Betsi Cadwaladr University Health Board are seeking a Clerical Officer to join the IV Suite at Wrexham Maelor Hospital. You will provide friendly front-of-house reception, handle patient journeys, arrange appointments and update records within a busy outpatient setting.

Proven IT and administrative skills are essential, with attention to detail and the ability to work as part of a small team on a rolling two-week rota. Welsh language skills will be learned on appointment.