Weekend Trainee Service Advisor – Customer Care

Sytner Group; Newport; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement

Maternity/Paternity/Adoption Pay

Career Development

Long Service Recognition

Discounted Car Schemes

High Street Discounts

Discounted Gym Memberships

Cycle to work scheme

Volunteer / community day

Job summary

Sytner BMW Newport is seeking a proactive Trainee Service Advisor/Bookings Advisor to join the team in Newport. You will support Service Advisors and deliver excellent customer care, handling bookings and coordinating with the workshop to ensure smooth service progression.

The role emphasizes a fast-paced, customer-first approach, with Saturday weekend duties and opportunities to grow within a leading automotive retailer.

Qualifications

• Customer-focused and efficient
• Support Service Advisors to deliver outstanding customer care
• Able to contribute during a Saturday rota and weekends

Responsibilities

• Be the facial link between customers and the workshop, keeping customers informed throughout the service process
• Provide clear, confident advice on products and services to customers
• Assist Service Advisors to prepare for customer visits and ensure timely service progression

Job description

Sytner BMW Newport is seeking a proactive Trainee Service Advisor/Bookings Advisor to join the team in Newport. You will support Service Advisors and deliver excellent customer care, handling bookings and coordinating with the workshop to ensure smooth service progression.

The role emphasizes a fast-paced, customer-first approach, with Saturday weekend duties and opportunities to grow within a leading automotive retailer.