Weekend Library Customer Service Specialist

Herts Legal Service - Hertfordshire County Council; St Albans; On-site; GBP 26,000 - 27,000; Part time

Job summary

Hertfordshire Libraries is seeking a Customer Service Assistant for weekend work at St Albans Library. You will deliver excellent customer service, provide IT support, help users locate information and resources, and assist with library activities.

You will log and search information on library systems, issue and return books, tidy shelves, and work as part of a friendly team in a busy public service. This permanent, weekend-only role (Saturdays/Sundays) offers a starting salary of £26,016 with

Qualifications

• Experience in a customer-focused environment.
• Ability to log and search information on library systems.
• Organised with the ability to prioritise tasks.
• Willingness to work weekends.

Responsibilities

• Deliver customer service and information services.
• Assist with IT support and resources.
• Issue/return books and tidy shelves.
• Support ad hoc library activities.

Skills

Customer service

IT literacy

Tools

Library IT systems

Job description

Hertfordshire Libraries is seeking a Customer Service Assistant for weekend work at St Albans Library. You will deliver excellent customer service, provide IT support, help users locate information and resources, and assist with library activities.

You will log and search information on library systems, issue and return books, tidy shelves, and work as part of a friendly team in a busy public service. This permanent, weekend-only role (Saturdays/Sundays) offers a starting salary of £26,016 with