Weekend Care Home Receptionist – Warm Front Desk Role

HC-One Ltd.; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent care home provider in Cheltenham is seeking a Receptionist to serve as the welcoming face of the care home. This role involves greeting visitors, answering enquiries, and providing exceptional customer service both in person and over the phone. The ideal candidate will have prior receptionist experience, strong communication skills, and a professional demeanor. Joining the team means access to various benefits including training, a pension scheme, and wellbeing support, fostering a supportive workplace culture.

Benefits

Paid Enhanced DBS/PVG

Free uniform

Nutritious meal during shifts

Company pension scheme

28 days annual leave

Group life assurance cover

Financial wellbeing services

Learning and development opportunities

Online GP consultations

Colleague discounts

Employee Assistance Programme

Recognition schemes

Refer a friend scheme

Qualifications

• Previous experience as a receptionist is preferred.
• Understanding of safeguarding principles and responsibilities.
• Strong communication skills in both telephone and face-to-face interactions.

Responsibilities

• Meet and greet visitors, providing them with support and advice.
• Assist Home Manager and Administrator with clerical duties.
• Maintain accurate filing and complete tasks in a timely manner.

Skills

Excellent customer service

Friendly and professional demeanor

Ability to work independently

Job description

A prominent care home provider in Cheltenham is seeking a Receptionist to serve as the welcoming face of the care home. This role involves greeting visitors, answering enquiries, and providing exceptional customer service both in person and over the phone. The ideal candidate will have prior receptionist experience, strong communication skills, and a professional demeanor. Joining the team means access to various benefits including training, a pension scheme, and wellbeing support, fostering a supportive workplace culture.