Weekend Administrator/Receptionist

Hartford Care; Lydiard Millicent; On-site; GBP 40,000 - 60,000; Part time

Job summary

A care home provider in Lydiard Millicent seeks a Weekend Administrator/Receptionist to provide compassionate support to visitors and residents. The role entails administrative duties, customer interaction, and teamwork to foster a caring environment. Candidates should have excellent communication skills and a friendly demeanor. Part-time position with 16 hours per week, requiring flexibility in hours.

Qualifications

• Compassionate and caring nature is essential.
• Strong organization and planning skills required.
• Flexibility in working hours is necessary.

Responsibilities

• Act as first point of contact for visitors.
• Perform reception and administrative duties.
• Create a happy and caring atmosphere.

Skills

Excellent communication skills

Strong customer service skills

Ability to work in a team

Organizational skills

Problem-solving skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

Employment Type: Part-time / 16 hours per week (9am - 5pm Saturday & Sunday)

The Role

As a Weekend Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform some general reception and administrative duties within the home, and work together as a team to create a happy and caring atmosphere. Whether you are liaising with a potential applicant to arrange an interview, welcoming family members and loved ones to the home, taking an enquiry over the phone or delivering a newspaper to one of our residents, you will do so with Care, Comfort and Companionship at the heart of everything you do.

Questions to consider:

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you a friendly and welcoming person with strong customer service and people skills?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?
• If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check