Webchat Health Support & Sales Specialist

Coburg Banks; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global leader in health testing services in Manchester seeks a dedicated Customer Service Agent. This role focuses on engaging with customers through webchat to enhance their experience and sell health and wellness tests. Ideal candidates should have webchat experience, a strong sales record, and exceptional communication skills. This position offers a salary of £20,000 - £25,000 plus a yearly bonus and opportunities for career advancement.

Benefits

Annual salary of £20,000 - £25,000

Additional £5,000 yearly bonus

28 days holiday

Opportunities for career advancement

Qualifications

• Proven experience in webchat with a strong sales performance record.
• Exceptional proficiency in written and spoken English, and other languages.
• Strong organisational skills and attention to detail.

Responsibilities

• Engage with customers via webchat to sell health and wellness tests.
• Address customer needs, answer questions, and offer tailored solutions.
• Handle first-line complaints and gather feedback for service improvement.

Skills

Webchat experience

Sales performance

Written and spoken English proficiency

Organisational skills

Compassionate patient care

IT applications

Tools

Microsoft Word

Microsoft Excel

Job description

A global leader in health testing services in Manchester seeks a dedicated Customer Service Agent. This role focuses on engaging with customers through webchat to enhance their experience and sell health and wellness tests. Ideal candidates should have webchat experience, a strong sales record, and exceptional communication skills. This position offers a salary of £20,000 - £25,000 plus a yearly bonus and opportunities for career advancement.