Web Product Owner: Drupal & Site Studio Lead

Arriva Plc; North East; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading European passenger transport company is seeking an ACE Product Owner to join their Customer Experience team on a full-time basis. This role involves managing initiatives for marketing websites, prioritizing user experience through effective governance and content management using Drupal CMS. The ideal candidate should have CMS expertise, strong communication skills, and a solid understanding of UX principles. This exciting opportunity is based in either Sunderland or London, ensuring impactful deliveries and enhanced customer engagement metrics.

Qualifications

• Experience as a Product Owner or UX Designer familiar with CMS environments.
• Strong understanding of UX principles, responsive design, and SEO.
• Excellent stakeholder management and communication skills.

Responsibilities

• Define and maintain the roadmap for CMS and Site Studio capabilities.
• Act as the subject matter expert for Site Studio components, templates, and workflows.
• Manage reusable components, global styles, and responsive layouts.
• Implement SEO friendly practices, including schema markup.
• Monitor performance metrics and user feedback to drive improvements.

Skills

Product Owner experience

CMS environments

Drupal CMS knowledge

UX principles understanding

Stakeholder management

Agile methodologies familiarity

Job description

A leading European passenger transport company is seeking an ACE Product Owner to join their Customer Experience team on a full-time basis. This role involves managing initiatives for marketing websites, prioritizing user experience through effective governance and content management using Drupal CMS. The ideal candidate should have CMS expertise, strong communication skills, and a solid understanding of UX principles. This exciting opportunity is based in either Sunderland or London, ensuring impactful deliveries and enhanced customer engagement metrics.