We Elevate... Quality of urban life Service Technician - Lift and Escalators

Schindler Management Ltd.; Addlestone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading elevator and escalator company seeks a Dual-Skilled Service Technician based in Addlestone to cover London and the Southeast area. Responsibilities include servicing and maintaining lift and escalator equipment, troubleshooting issues, and ensuring safety compliance. The ideal candidate should have NVQ Level 3 in lift/escalator maintenance and advanced knowledge of electrical and mechanical systems. This role offers competitive pay and comprehensive benefits including a company car and private medical cover.

Benefits

Competitive salary with discretionary bonus

Company car or allowance

25 days' holiday plus bank holidays

Pension scheme with 6% company contribution

Private medical cover

Employee Assistance Programme

Qualifications

• Experience in lift and escalator servicing, maintenance and repairs preferred.
• Advanced electrical and mechanical knowledge, including multi-brand equipment.
• Full UK driving licence required.

Responsibilities

• Carry out routine servicing of lift/escalator equipment.
• Rectify faults on lift/escalator equipment in cases of breakdown.
• Carry out advanced fault finding and diagnostic procedures.

Skills

Lift servicing

Escalator servicing

Problem-solving

Communication skills

Manual dexterity

Education

NVQ Level 3 in lift/escalator maintenance or equivalent

Tools

Technical manuals

Test equipment

Job description

We are currently recruiting for a Dual‑Skilled Service Technician to join our team based out of Addlestone and cover the London and Southeast area. This role requires expertise in both lift and escalators. The successful candidate will be responsible for carrying out of planned preventative maintenance regimes as determined by the contract terms on portfolio lift/escalator equipment and for completion of Schindler safety inspections and closure of any open non‑conformity to current legislation or standards. They will also oversee improvement of equipment condition to improve the time between technical call‑backs and reduce lift equipment downtime. Works will also include minor repair work and the lifecycle replacement of components. The successful candidate must adhere to all company safety and conduct procedures and provide coverage by an ‘on call’ rota for out of hours calls, maintenance and repairs. What you’ll be doing:

Responsibilities

• Carrying out routine servicing of lift/escalator equipment, including minor repair work and the routine replacement of components in accordance with approved company procedures (PPE, PDA, Expert+ etc).
• Rectifying and reducing faults on lift/escalator equipment in cases of breakdown and checking to confirm correct functioning.
• Checking the lift/escalator function as part of maintenance, with checks to include speed, motor start/stop, weight, noise, temperature and power supplies using approved company issued tooling and protective equipment.
• Carrying out the routine inspection and adjustment of lift/escalator in accordance with approved procedures.
• Reinstating lift/escalator and completing service documentation.
• Carrying out more advanced fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service. Competence is required to make effective use of written or graphical information.
• Carrying out site surveys and attending all relevant training sessions to keep up to date on technical knowledge and skills.
• Working in accordance with the Company’s Safety and environmental policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements, as well as setting a personal example of safe behaviour.
• Contributing to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under direct control and implementing agreed changes (where applicable) to its safety management system.

Qualifications

• Experience in lift and escalator servicing, maintenance and repairs preferred.
• Qualified to NVQ Level 3 minimum in lift/escalator maintenance or equivalent.
• Advanced electrical and mechanical knowledge, including multi‑brand equipment.
• Advanced problem‑solving skills.
• The ability to work under pressure, meet deadlines and maintain efficiency.
• The ability to work independently with a flexible approach.
• Good communication skills at different levels (client, service leader, inspectors).
• Manual dexterity – requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information.
• Proven fault‑finding and diagnostic skills.
• Good administration skills and punctuality.
• Full UK driving licence.

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us.

Benefits

• Your development matters to us – we help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
• Competitive salary with a discretionary annual bonus.
• Company car or allowance (for eligible roles).
• 25 days’ holiday plus bank holidays, and an annual paid volunteering day.
• Pension scheme with 6 % company contribution.
• Comprehensive life assurance.
• Enhanced family leave.
• Private medical cover with a trusted provider, plus 24/7 virtual GP access.
• Employee Assistance Programme offering confidential support.
• Free eye tests and eyewear discounts.
• Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.