Warm Welcome Specialist - Front Office Receptionist

Apex Hotels; Bath; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Bath is seeking a Front Office Receptionist who is passionate about delivering excellent service. The role involves greeting guests, managing check-ins, and providing information about hotel facilities. Candidates should have strong organizational skills, attention to detail, and the ability to multi-task in a fast-paced environment. This opportunity offers training, competitive pay, and a generous range of employee benefits within a supportive team environment.

Benefits

20.5 days holiday

Training and development from day one

Gym access

Employee recognition schemes

Discounted room rates

Qualifications

• Ability to deliver excellent standards and adhere to brand standards.
• Self-aware and able to evaluate their work.
• Practices accountability and takes initiative.

Responsibilities

• Deliver a high level of service to all guests.
• Ensure a seamless guest check-in/out procedure.
• Provide excellent knowledge of hotel facilities and services.

Skills

Excellent customer service

Multi-tasking

Organizational skills

Attention to detail

Creative thinking

Job description

A hospitality company in Bath is seeking a Front Office Receptionist who is passionate about delivering excellent service. The role involves greeting guests, managing check-ins, and providing information about hotel facilities. Candidates should have strong organizational skills, attention to detail, and the ability to multi-task in a fast-paced environment. This opportunity offers training, competitive pay, and a generous range of employee benefits within a supportive team environment.