Warehouse Shift Manager - Wakefield

XPO Logistics, Inc.; Wakefield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Wakefield seeks a Warehouse Shift Manager to oversee operations and lead a team of operatives. Responsibilities include ensuring efficient loading processes, managing stakeholder relationships, and fostering a culture of safety and excellence. Ideal candidates will have a background in fast-paced warehouse operations, effective communication skills, and relevant qualifications. This role offers competitive pay and numerous benefits, alongside a chance to be part of a fast-evolving logistics industry.

Benefits

25 days holiday plus bank holidays

High street discounts

Cycle to work scheme

Workplace pension

Qualifications

• A track record at a supervisory or management level within a fast-paced warehouse operation.
• A strong personality able to manage and push for operational excellence.
• Focus on health and safety with a recognized qualification.

Responsibilities

• Oversee daily operations in the warehouse ensuring efficient loading.
• Manage customer relationships both on-site and indirectly.
• Drive team engagement and efficiency.

Skills

Supervisory experience

Operational excellence

Health and safety focus

Effective communication

Stakeholder management

Forklift license

Education

IOSH / NEBOSH qualification

Tools

SAP

Job description

Are you looking to use your warehouse supervisory or management experience in a new role? Do you like the sound of working on a large, complex operation with one of the biggest names in logistics? Are you ready for your next challenge?

We’re looking to bring in a talented Warehouse Shift Manager for our warehouse in Wakefield for our customer British Gypsum / Saint Gobain. You’ll be responsible for FLT drivers, picking and loading from our northern distribution warehouse.

As Shift Manager you will oversee a team of operatives and motivate them to do their job efficiently. You will provide daily objectives and ensure that your team meet the requirements of our stakeholders. Using effective communication, you will raise any issues with senior management to reach business goals effectively.

Pay, benefits and more:

We’re looking to offer a competitive salary. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you’ll do on a typical day:

• Supervision and overseeing of the operation, ensuring all goods are put away and loaded for delivery.
• Managing customer relationships, both indirectly and face to face on site.
• Driving on‑site loading efficiency and looking at ways we can improve.
• Lead, manage and engage your team to get the best out of the shift.
• Ensure colleagues follow all site rules relevant to their working area.
• Drive a safety culture including reporting and record any Hazards / Near Misses / Spillages together with any Incidents / accidents according to company reporting requirements.
• Managing your team members including payroll, performance management and recruitment.
• Inventory management utilising systems including SAP.

What you need to succeed at XPO:

• A track record at a supervisory or management level within a fast‑paced warehouse operation.
• A strong personality with the ability to effectively manage, push for operational excellence and challenge the status quo.
• A focus on health and safety – ideally with a recognised qualification. (IOSH / NEBOSH/ Continuous Improvement)
• MHE Awareness or Instructor.
• Experience within stock and quality would be beneficial and utilisation of computerised systems.
• Stakeholder management and effective communication skills both verbal and written at all levels.
• Forklift licence - ideally counter balance.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of world‑class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here.