Warehouse Assistant

University of Oxford; South Marston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious university in the UK is seeking a dedicated individual to join the Collections Storage Facility team. The role involves supporting day-to-day operations through tasks like retrieving and processing library materials, as well as driving a delivery vehicle. The ideal candidate will have warehouse experience, a valid driving license, and a commitment to providing excellent customer service. This is a full-time, permanent position based in Swindon with generous benefits including an excellent pension scheme and 38 days of annual leave.

Benefits

Excellent contributory pension scheme

38 days of annual leave

Comprehensive childcare services

Family leave schemes

Cycle loan scheme

Discounted bus travel

Qualifications

• Experience working in a warehouse or similar operational environment.
• Comfortable working at height and carrying out manual handling.
• Valid full driving licence and confident in driving a delivery vehicle.
• Flexible and adaptable to changing priorities and tasks.
• Experience in providing good customer service.

Responsibilities

• Support day to day operations of the Collections Storage Facility.
• Retrieve, process, scan, and reshelve library materials.
• Drive the delivery vehicle between Swindon and Oxford.

Skills

Warehouse operations experience

Manual handling

Customer service

IT systems proficiency

Attention to detail

Job description

Job Overview

The Collections Storage Facility is part of Collections Management within the Bodleian Libraries, supporting access to Oxford's library collections through specialist storage, retrieval and delivery services. This role sits within the CSF team based in Swindon.

You will support the day to day operations of the Collections Storage Facility by flexibly carrying out a range of warehouse, retrieval, refiling and delivery tasks in response to customer demand. You will retrieve, process, scan and re-shelve library material, operate manual handling equipment including high and low level order pickers, and support accessioning of new material into the facility. You will also drive the delivery vehicle to transport requested items between Swindon and Oxford following designated routes and University procedures. You will work safely at all times following manual handling guidance, wearing personal protective equipment when required, and reporting any equipment faults or incidents promptly. You will contribute to maintaining high standards of collection care and customer service, responding courteously to enquiries and contributing ideas for service improvement.

This is a permanent, full-time position working 36.5 hours per week, Monday to Friday 12pm to 8pm.

Key Requirements

• You will have experience working in a warehouse or similar operational environment and be comfortable working at height and carrying out regular manual handling.
• You will be able to locate items accurately using numerical sequences and operate manual handling equipment, with training provided where required.
• You will hold a valid full driving licence and be confident driving a delivery vehicle as part of your role.
• You will work flexibly, adapting to changing priorities and tasks in response to customer demand, and you will contribute positively as a reliable and supportive team member.
• You will handle materials with care, demonstrate attention to detail, and have experience providing good customer service.
• You will also be comfortable using IT systems, including email, and approach your work with a practical and flexible mindset.

Location

Collection Storage Facility, Keypoint 4, Thornhill Road, Swindon SN3 4RY

Benefits

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans