Job Purpose
JOB PURPOSE: Lead a small team to deliver safe, efficient, and compliant warehouse and logistics operations for a high-volume print & packaging site. Ensure accurate inventory control, timely movement of raw materials, WIP, and finished goods, while maintaining product integrity and achieving OTIF delivery targets.
Responsibilities
- Directly supervise and develop a small warehouse team, rostering, performance reviews, coaching, and training.
- Lead daily warehouse & logistics operations (receiving, putaway, storage, picking, packing, dispatch) across all shifts.
- Enforce quality controls specific to print & packaging: segregation and quarantine of misprints/defects; packaging integrity checks.
- Coordinate closely with Print, Cut & Crease, and Finishing to align material availability, kitting, and dispatch to the production plan.
- Manage Goods In/Out: booking, dock scheduling, dock-to-stock targets, carrier performance; ensure accurate documentation (COCs, labels, batch/lot IDs).
- Maintain Inventory Control: cycle counting, ABC classification, FIFO/FEFO; root-cause analysis of variances and shrinkage.
- Oversee Transportation: plan collections/deliveries, optimise routes and loads, and manage relationships with carriers.
- Resource Management: allocate labour, equipment (forklifts, pallet trucks), racking and space; ensure preventative maintenance and cleanliness.
- Systems & Data: utilise WMS (e.g., AC4D/SAP PRD or equivalent) with RF/barcode/RFID for realtime accuracy; ensure master data integrity and scan compliance.
- Continuous Improvement: lead on 5S, and safety conversations; reduce waste, damage, and non-value travel; standardise SOPs and visual controls.
- Compliance: uphold site Health & Safety and environmental standards, permits-to-work, and contractor controls; complete incident investigations and corrective actions.
- The postholder is responsible for supporting the effective implementation of the Company's Occupational Health & Safety Management System (OHSMS) and the Global HSE Excellence System. This includes complying with all health and safety policies, safe working procedures, and actively participating in a culture of continuous improvement and risk prevention.
Performance Indicators
- Inventory accuracy (%TBA).
- Dock-to-stock time and receiving efficiency.
- Picking accuracy and order fulfilment (OTIF).
- On-time shipping rate and cost per order/line.
- Shrinkage and damage rate; waste/scrap due to handling/storage.
- Safety: incident rate, time since last accident, TRIR; compliance audit scores.
- Employee engagement, training completion, and labour productivity.
Qualifications
- Proven experience in warehouse & logistics management within manufacturing (print/packaging preferred).
- Strong knowledge of WMS and inventory control (batch/lot tracking, FIFO/FEFO); proficiency in RF/barcode and RFID.
- Familiarity with production systems (e.g., AC4D/SAP PRD) and MS Office/reporting tools.
- Understanding of lean/continuous improvement (5S, Kaizen) and warehouse layout optimisation.
- Knowledge of Health & Safety, chemical/ink handling, manual handling, and environmental controls (temperature/humidity).
- IT literacy, including Microsoft Office and production reporting tools.
Interpersonal Skills
- Hands‑on leadership with clear communication and coaching.
- Cross‑functional collaboration with Production, Quality, Planning, Customer Service, and external carriers.
- Calm under pressure; strong problem‑solving and decision‑making; constructive team player. Effective communicator with the ability to brief, coach, and engage teams.
- Flexible and adaptable to change.