Warehouse Admin & Customer Support Specialist

zendbox; Whetsted; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading eCommerce fulfilment provider in England is looking for a Warehouse based Administrator and Customer Service Agent. In this role, you will be the first point of contact for customers, providing exceptional support and resolving inquiries through various channels. The ideal candidate will have a proactive attitude, strong IT skills, and a focus on accuracy. Competitive salary and team culture offered.

Benefits

Dynamic work environment

Opportunities for training and professional development

Competitive salary and benefits package

Supportive team culture

Qualifications

• Proactive attitude with a customer-first mindset.
• Good IT skills, including Microsoft Word and Excel.
• Strong communication skills responding to queries promptly.

Responsibilities

• Act as the first point of contact for customers.
• Provide timely information regarding order processing and shipping.
• Collaborate with internal teams to resolve customer concerns.

Skills

Customer-first mindset

IT skills (Microsoft Word, Excel)

Attention to detail

Communication skills

Work ethic and reliability

Tools

Warehouse management systems

Job description

A leading eCommerce fulfilment provider in England is looking for a Warehouse based Administrator and Customer Service Agent. In this role, you will be the first point of contact for customers, providing exceptional support and resolving inquiries through various channels. The ideal candidate will have a proactive attitude, strong IT skills, and a focus on accuracy. Competitive salary and team culture offered.