Ward Clerk / Receptinist

NHS Professionals; Bicester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive pay rates

24/7 support from NHSP

Bank shifts across neighbouring Trusts

My Bank shift portal access

Job summary

NHS Professionals is seeking a Receptionist / Ward Clerk for Witney Community Hospital, Oxford Health NHS Foundation Trust. Temporary 4-6 months, 29 hours/week (Mon Tue 8am–8pm, Sat 1pm–8pm; Saturdays at enhanced rate).

You will provide clerical and administrative support to the ward team, manage referrals, diaries, calls, emails, and patient records using DOCMAN, ensuring confidentiality and efficient service delivery.

Qualifications

• Ability to plan and organise work to meet deadlines.
• Strong computer skills and proficient typing.
• Excellent communication and organisational abilities.
• Experience with confidential data and NHS systems is a plus.

Responsibilities

• Forward referrals prepared by clinicians to internal and external teams with confidentiality.
• Maintain ward diary and take minutes for meetings.
• Answer telephone, take messages and handle enquiries.
• Check emails daily and print as necessary.
• Assist with ordering supplies via e-procurement.
• Scan/upload to electronic health records (DOCMAN) and manage patient notes.

Skills

Plan and organise work

Strong computer skills

Organised workload

Excellent communication

Strong typing skills

Education

Vocational Level 3

Job description

Job Title: Receptionist / Ward Clerk

Location: Witney Community Hospital, OX26 6JJ

Hours: 29 hours per week – Monday & Tuesday 8am – 8pm & Saturdays 1.00pm – 8.00pm (Saturdays are paid at an enhanced rate)

Trust: Oxford Health NHS Foundation Trust

Role type: Temporary for 4 - 6 months with possibility of becoming permanent

Role Details

To provide a supportive, flexible, comprehensive clerical and administrative service to the ward team to support their delivery of patient care.

Duties required

• Forwarding referrals prepared by clinicians to internal and external teams taking into consideration confidentiality and sensitive data management. Liaising with external providers/health care teams to ensure correct processes are in place in line.
• Maintaining ward diary.
• Answering the telephone, taking messages and helping with enquiries.
• Checking emails daily and printing off as necessary.
• Assisting housekeeping and nursing staff with ordering supplies via e-procurement as required.
• General scanning/uploading to electronic health records including patient blood results, correspondence, discharge summaries, leave forms, prescription charts etc. Using DOCMAN where appropriate.
• Taking minutes, typing and distribution for staff/patient meetings as required.
• Provide flexible cover for other members of the administration team when required.
• Responsible for office and clinical equipment’s maintenance; report to IT department or clinical device maintenance company for any maintenance, fault and repairs as required.
• Support the process of daily check on staffing level and update staffing level board, inform manager and notify Bank / agency staff sourcing team when bank/agency staff are required to cover shifts.
• Updating patient status at ‘A Glance’ board (PSAG Board).
• Requesting and sending patients’ notes and discharge summaries as required.
• Keeping notice boards tidy and up to date and adding anything of interest or importance to staff.
• Creating posters to promote ward initiatives and updates

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Ability to plan and organise work to meet deadlines.
• Strong Computer Skills
• Organised and have the ability to coordinate and prioritise own workload
• Excellent communication skills
• Strong typing skills

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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