Administrator

NHS Professionals; Amersham; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Flexible bank shifts

Equal opportunities employer

Professional development opportunities

Job summary

NHS Professionals is seeking an Administrator at Amersham Hospital to provide administrative support for the Community and Rehabilitation care group. The role involves inputting data into systems, supporting referrals, and liaising with clinical teams to ensure timely and accurate service delivery.

The post requires strong organisation, attention to detail, and professional communication with patients and colleagues; shift options are 8:00–16:00 or 9:00–17:00, 37.5 hours per week, Band 3 pay.

Qualifications

• Excellent organisational skills and ability to plan own workload.
• Attention to detail and accuracy in administrative tasks.
• Excellent clear, concise verbal and written communication skills.

Responsibilities

• Provide administrative support to the Community and Rehabilitation care group services.
• Input information into electronic record systems in line with trust guidelines.
• Support referrals and liaise with clinical teams to deliver services.

Skills

Organisational skills

Attention to detail

Communication

Flexible working

Work under pressure

Tools

Microsoft Office

Evolve

Careflow

RIO

Job description

Job Title: Administrator

Location: Amersham Hospital, HP7 0JD

Trust: Buckinghamshire Healthcare NHS Trust

Payrate: Band 3, £14.05 per hour

Shift Patterns: Monday - Friday 8:00am - 4:00pm OR 9:00am - 5:00pm (37.5 hours per week)

Duration: Start: ASAP End date: 31st March 2027

Main Job Purpose

• To provide administrative support to the Community and Rehabilitation care group services.
• To provide an excellent service to patients, their relatives and carers.
• To work as part of a Patient Administration Service and provide cross-cover for other staff across the Service to ensure a consistent and effective administration service is always maintained.

Responsibilities

Main tasks - principal duties and responsibilities

• To complete administration tasks and input information on to electronic record systems following trust guidelines.
• To support the referral process so that referrals are responded to in a timely manner
• To liaise with the clinical teams to support the delivery of services across Buckinghamshire.
• To provide admin support across services in the Administration Hub as required.
• To provide cover for the clinic reception desk greeting children, young people and their families and dealing with queries.
• To undertake any other appropriate duties as directed by the service.

Communication

• To liaise with colleagues and other agencies verbally, virtually and by email.
• To answer the telephone and deal with any queries in a professional manner, as agreed by the service.
• To respond to email queries in a professional manner, as agreed by the service.

Responsibility for resources

• Manage own time effectively to include planning of workload in collaboration with other team members.
• Take responsibility to minimise incurred expenditure e.g. telephone calls, use of stationery etc.
• Ensure cleanliness and maintenance of any equipment, and care with any furniture and premises used.

Organisational responsibilities

• To type reports, letters and emails which may include sensitive information.
• To ensure referrals are managed appropriately.
• To file reports/ correspondence etc.
• To scan and upload documents
• To photocopy documents as required.
• To deal with incoming and outgoing mail/ emails
• To take and type minutes of meetings as required.
• To archive records as necessary.
• To collate information when working on audits

Skills, Abilities & Knowledge

• Excellent organisational skills and ability to plan own workload.
• Attention to detail
• Excellent clear, concise verbal and written communication skills
• Flexible working attitude
• Ability to work under pressure and deal with difficult/sensitive situations
• Knowledge and understanding of safeguarding and data protection

System Knowledge

• Microsoft (All departments requested this)
• Evolve
• Careflow
• Rio

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion