Receptionist / Ward Clerk

NHS Professionals; Bicester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support from NHS Professionals

Multi locational work across Trusts

My Bank shift portal access remotely

Job summary

NHS Professionals is seeking a Receptionist / Ward Clerk to provide multi-site administrative support across Oxfordshire community hospitals, with duties spanning wards and outpatient departments. The role requires flexibility to work at several sites on a 37.5-hour week.

You'll handle reception, admin tasks, minutes, and rostering support using EMIS and Health Rostering, with on-site responsibilities and a 6-month temporary contract that could become permanent.

Qualifications

• Provides multi-site admin support across community hospital wards and outpatient departments.
• Experience with NHS administrative processes is preferred.
• Good communication and data entry accuracy essential.

Responsibilities

• Provide admin, ward clerk and reception duties across 8 wards.
• Assist day-to-day administrative tasks for reception/outpatients.
• Maintain high-standard admin support to Ward Management.
• Type and distribute correspondence, minutes and documents.
• Take notes, arrange meetings and manage diaries.
• Support with rostering and scheduling as required.

Skills

Strong Computer Skills

Strong typing skills

Plan and organise work to meet deadlin

Organised and prioritise workload

Transcribing minutes

Education

Vocational Level 3 qualification or 2+ years relevant experience

Tools

EMIS

Health Rostering

Job description

Job Title: Receptionist / Ward Clerk

Location: Candidate required across multiple locations - Witney Community Hospital, Chipping Norton Memorial Hospital, Bicester Community Hospital, Murray House (Jordan hill), The Fiennes Centre (Banbury)

Hours: 37.5 hours per week – Monday – Friday on shift rota 8am - 4pm / 9am - 5pm / 10am - 6pm

Trust: Oxford Health NHS Foundation Trust

Role type: Temporary for 6 months with possibility of becoming permanent

Role Details

To provide multi-site comprehensive administrative support across all of the Community Hospital wards and outpatient departments, to enable delivery of a first-class patient journey. There are 6 Community Hospital sites covering Oxfordshire and flexibility on location of workplace will be required daily

Duties required

• To provide the tasks and responsibilities listed below across 8 Community Hospitals wards, working where required on a daily basis. Cover will include administration, ward clerk and reception duties as required by the site.


• Assist the team in all administration duties relating to the day to day running of the reception and outpatients’ service.


• Provide a high standard of administration support to the Ward Management team.


• Prioritise your own workload and act independently within appropriate guidelines.


• To be competent on EMIS (patients electronic health record system), to become a champion and RA agent for the system to support all staff with training updates.


• Support with all areas of the electronic rostering system Health Roster. This includes; printing out the weekly staff roster, making shift changes on the system, escalating vacant shifts in accordance with the trust policy to staffing solutions and updating the system accordingly.


• Updating the ward equipment spreadsheet with all new items.


• E-procurement – electronic ordering of stock supplies


• Support with room booking requests for teams and individuals.


• Accurately type and distribute correspondence, minutes and other documents.


• Perform general office duties including: responding to email and phone enquiries. Answering the telephone, taking and recording messages accurately, responding to queries appropriately, following Trust procedures and protocols organise the maintenance of the filing systems.


• Take accurate action notes and minutes as required arranging meetings and maintaining diaries.


• Assist other team members in their work as required.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS


2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times


3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Ability to plan and organise work to meet deadlines.


• Strong Computer Skills


• Organised and have the ability to coordinate and prioritise own workload


• Transcribing minutes


• Strong typing skills

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week


• Essential support when you need it- 24/7 365 days- call us anytime


• Multi locational- work across neighbouring Trusts


• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone


• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements


• Training and development opportunities- Keep up with the essentials and more


• Build holiday allowance for every shift you work- your work life balance is important to us


• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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