Ward Clerk - Patient Care Admin (Evenings & Weekends)

Transformation Unit; Chertsey; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

NHS benefits

Job summary

Ashford and St. Peters Hospitals NHS Foundation Trust in Chertsey is seeking a proactive Ward Clerk to join our ward team, providing reception and administrative support to ensure the smooth day-to-day operation of the department.

You will handle telephone enquiries, signpost patients and relatives, and work with nursing and medical staff to ensure effective communication across the ward. Previous NHS experience is advantageous; ICT and confidentiality are essential.

Qualifications

• Education to GCSE level or equivalent.
• Previous administrative work.

Responsibilities

• Answer telephone and co-ordinate messages, initiating action accordingly.
• Receive visitors to the ward and direct them to appropriate areas and inform relevant personnel of arrivals.
• Assist with patients’ property checks, receipts of property and safe storage.
• Assist the ward sister/charge nurse in monitoring furniture, fittings and equipment.
• Process requisitions for repair and monitor the ward environment and tidiness.
• Maintain/assist with ordering of food and other supplies.
• Carry out other duties within the broad scope of the role.

Skills

Communication

Organisation

Keyboard skills

Confidentiality

Teamwork

Education

GCSE level or equivalent

Job description

Ashford and St. Peters Hospitals NHS Foundation Trust in Chertsey is seeking a proactive Ward Clerk to join our ward team, providing reception and administrative support to ensure the smooth day-to-day operation of the department.

You will handle telephone enquiries, signpost patients and relatives, and work with nursing and medical staff to ensure effective communication across the ward. Previous NHS experience is advantageous; ICT and confidentiality are essential.