Ward Clerk – Patient Admin & Cross‑Site Support

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 21,000 - 24,000; Full time

Job summary

North Tees and Hartlepool NHS Foundation Trust in the NHS system is seeking a Ward Clerk to join a busy ward team within CSU 8. The role provides essential administrative support to ward staff and multidisciplinary teams, ensuring smooth daily operations and patient care.

You will handle daily clerical tasks, liaise with GPs, patients and external colleagues, and ensure data protection and confidentiality while meeting tight deadlines in a calm, organised manner.

Qualifications

• Attention to detail and accurate administration.
• Good IT skills and clear communication.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Undertake daily administrative and clerical duties specific to ward area (to be supplied by wards) to support patient care on the ward.
• Dealing with queries from service users including General Practitioners, patients and their representatives, in a professional and courteous manner.
• Ensure that all work tasks are carried out to a high standard of quality which meets data protection and confidentiality requirements.
• Liaise with the multi-disciplinary ward team and staff from other wards/departments and external service users in a professional and courteous manner.
• All other admin duties as required, working cross site if required and may include weekends on a rotational basis.

Skills

Attention to detail

Organisational skills

Clear communication

IT skills

Tools

Microsoft Office

Job description

North Tees and Hartlepool NHS Foundation Trust in the NHS system is seeking a Ward Clerk to join a busy ward team within CSU 8. The role provides essential administrative support to ward staff and multidisciplinary teams, ensuring smooth daily operations and patient care.

You will handle daily clerical tasks, liaise with GPs, patients and external colleagues, and ensure data protection and confidentiality while meeting tight deadlines in a calm, organised manner.