Ward Clerk - Flexible Hours, Hospital Admin Support

The Methodist Church in Britain; Hawkesley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Job summary

Worcestershire Acute Hospitals NHS Trust is seeking a non-clinical ward clerk to support clinical staff with notes, reception duties and admissions/discharges. DBS check required; experience in hospital administration is preferred. Shifts are Monday to Friday, 7am–3pm.

No formal qualifications are required, but prior clerical or reception experience is essential. Basic typing, accurate message handling, and confidentiality are important attributes for this role.

Qualifications

• No formal qualifications required.
• Previous clerical or receptionist experience, preferably in a hospital.

Responsibilities

• Maintain patient notes, filing reports and results, track case note movements on PAS.
• Answer ward telephones and deal with reception enquiries, referring calls as needed.
• Support admissions and discharges and inform staff of them.
• Arrange follow-up appointments for patients before discharge.
• Create temporary notes while original case notes are traced.
• Order and monitor stock and equipment, including stationery and repairs.
• Arrange transport between departments and to destinations outside the hospital.
• Assist junior doctors with admin tasks such as forms and audits.
• Liaise with the clinical coding department to speed up data collection.
• Provide general clerical support such as post, photocopying and typing.
• Assist with ward housekeeping.
• Provide relief cover across the Directorate for clerical duties.

Skills

Basic keyboard inputting

Good verbal communication

Accurate message taking

Legible handwriting

Basic numeracy

Tools

Computerised patient information systems

Job description

Worcestershire Acute Hospitals NHS Trust is seeking a non-clinical ward clerk to support clinical staff with notes, reception duties and admissions/discharges. DBS check required; experience in hospital administration is preferred. Shifts are Monday to Friday, 7am–3pm.

No formal qualifications are required, but prior clerical or reception experience is essential. Basic typing, accurate message handling, and confidentiality are important attributes for this role.