Ward Clerk - Inpatients - New Dove Ward

NHS; Radlett; On-site; GBP 26,000 - 28,000; Full time

Job summary

A UK healthcare provider is seeking a Ward Clerk for the Inpatients unit. The role involves administrative support, maintaining care records, and assisting in daily operations. Candidates should have strong communication and IT skills, particularly in Microsoft Office, and the ability to work under pressure. This role offers 27 to 33 days of holiday, a competitive pension scheme, and additional health services. The position is full-time or part-time, and candidates must have the right to work in the UK.

Benefits

5% on top of basic salary

27-33 days holiday

Comprehensive health and wellbeing services

NHS Car Lease Scheme

Employee Assistance Programme

Qualifications

• Experience in an office environment preferred.
• Ability to prioritize own workload and maintain filing systems.
• Advanced keyboard skills required.

Responsibilities

• Provide administrative support to the Inpatient Unit.
• Ensure efficient communication with Service Users and other staff.
• Maintain confidentiality and work independently.

Skills

Communication skills

Organizational skills

Advanced IT skills

Microsoft Office proficiency

Education

Good standard of education to secondary level

Tools

Microsoft Word

PARIS (Patient Electronic Records)

Job description

Go back Hertfordshire Partnership University NHS Foundation Trust

Ward Clerk - Inpatients - New Dove Ward

The closing date is 11 January 2026

Acute Assessment and Short Stay Treatment Unit (AATU) - Female Only

An opportunity has arisen as a full time and part time ward clerk , for a well organised and enthusiastic individual to join a diverse Multi-Disciplinary Team on the new Dove ward.

The post holder will work closely with the nursing team, provide an effective administration support to the unit, whilst demonstrating the Trust's behavior's and values. The role is busy and varied and the duties will include general administrative tasks, management of care records systems and supporting the day to day running of the unit. Excellent level of competency in using Microsoft Office is required along with the ability to work under pressure to tight deadlines whilst keeping a calm and professional approach. To be successful you will need excellent communication skills, both written and verbal, as well as the ability to work effectively as part of a larger team.

Please be aware that this role is NOT eligible for Sponsorship

You must have the right to work in the UK, if you hold a graduate visa, you must have at least 12 months before expiry.

If you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for Sponsorship

Main duties of the job

The successful candidate will:

• deliver a high standard of care to our service users
• be involved in and committed to improving the service user's experience
• be professional, caring, compassionate, competent, reliable, and dependable in undertaking your allocated responsibilities

In return, we can offer you:

• 5% on top of basic salary per annum pro rata (minimum £1,258 per annum pro rata)
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
• One of the UK's best pension schemes
• Comprehensive health and wellbeing services
• Special leave for family and personal reasons
• NHS Car Lease Scheme
• Employee Assistance Programme

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Job responsibilities

The Post holder will be required to provide comprehensive professional effective administrative support to the Inpatient Unit. This position will be the first point of reference and, as such, the successful candidate must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with Service Users, their relatives, colleagues and Visitors.

The Post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedural guidelines. The Post is managed rather than supervised.All Staff should comply with the Trusts Anti-Discriminatory Statement Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Please check the job description attached for further information

Person Specification

Knowledge/Training/Experience

• A good standard of education to secondary level
• Strong experience of working in an office environment
• Good knowledge of all Microsoft packages
• Advanced IT skills

Areas of Experience/Knowledge

• Microsoft Word Packages
• Ability to organise and prioritise own workload
• Maintain a filing system, both paper and computerised systems
• PARIS (Patient Electronic Records)

Physical Skills

• Advanced keyboard skills
• Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hertfordshire Partnership University NHS Foundation Trust

£26,240 to £27,928 a year per annum, pro rata (inclusive of 5% HCAS)