Waiter/ess

Hyatt Hotels Corporation; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

12 complimentary nights

Discounted hotel stays for family and友

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered

Headspace membership

Learning and development opportunities

Job summary

Hyatt Place London Heathrow Airport is seeking a guest-focused Waiter/Waitress to contribute to memorable dining experiences. You will greet guests, take orders, deliver meals and beverages with accuracy, and collaborate with the team to ensure smooth service.

The role offers opportunities for growth within Hyatt, with generous team benefits and a welcoming, diverse workplace that values inclusion, service excellence, and continuous learning.

Qualifications

• Experience in hospitality or food service preferred.
• Strong customer service and interpersonal skills.
• Ability to work in a fast-paced dining environment.

Responsibilities

• Greet guests, take orders and deliver meals and beverages.
• Present menus, answer questions and provide recommendations.
• Ensure cleanliness and mise en place in dining areas.

Skills

Customer service

Attention to detail

Team player

Job description

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Just some of the benefits you will enjoy as a Waiter/ess

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About you

Be part of a vibrant team as a Waiter/Waitress, where your focus on service and attention to detail will enhance the overall guest experience. A great opportunity to grow in hospitality.

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

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