Waiter/ess - Bar Lounge

Park Hyatt; Greater London; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Complimentary Hyatt nights

Discounted hotel stays

Uniform provided

Meals on duty

Health plan

Wellbeing resources

Employee discounts

Career development

Job summary

Park Hyatt London River Thames is seeking a Waiter/ess for the Bar Lounge to deliver warm, attentive service to guests in a luxury setting. You will welcome guests, explain menus, and coordinate with team to ensure a seamless dining experience.

As part of a luxury hotel, you will adhere to SOPs, maintain high standards of service, and stay informed about menus and special offers. Previous luxury hospitality experience is preferred; uniforms are provided and Hyatt benefits apply.

Qualifications

• Experience in luxury hotel bar environments preferred.
• Previous experience in similar bar roles in luxury settings.

Responsibilities

• Welcome and greet all bar guests warmly to ensure a hospitable atmosphere.
• Craft memorable experiences for guests while delivering prompt and professional service.
• Familiarise yourself with all bar menus and special offers, maintaining efficient communication.
• Adhere to departmental standard operating procedures to uphold service levels
• Ensure compliance with food safety and health and safety regulations.

Skills

Hospitality experience

Luxury environment

Job description

Organization- Park Hyatt London River Thames

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Waiter/ess – Bar Lounge role

• Welcome and greet all bar guests warmly to ensure a hospitable atmosphere.
• Craft memorable experiences for guests while delivering prompt and professional service.
• Familiarise yourself with all bar menus and special offers, maintaining efficient communication.
• Adhere to departmental standard operating procedures to uphold service levels
• Ensure compliance with food safety and health and safety regulations.

About You

Previous experience working in the same or similar role in a luxury environment is desired.

Benefits of the Waiter/ess - Bar Lounge role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• HSF Health Plan
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.