Room Attendant

Hyatt Hotels Corporation; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free Meals on duty

Uniform provided and laundered

Headspace membership

Employee Assistance Programme

50% discount on food and beverages

Career development opportunities

Job summary

Hyatt Hotels Corporation is seeking a Room Attendant to maintain impeccable guest rooms and public areas, ensuring cleanliness, order, and hospitality at every touchpoint. You will follow daily task lists, read handover notes, and respond promptly to guest needs, all while upholding Hyatt standards of service and safety.

Join a team that values guest comfort, teamwork, and continuous learning. This role is on-site in a Hyatt property and offers colleague benefits and career development within

Qualifications

• Experience in housekeeping or hospitality desired.
• Attention to detail and reliability.
• Guest-focused with strong communication.

Responsibilities

• Manage daily task list and complete all rooms and tasks by end of shift.
• Read and sign housekeeping handover book for daily requirements.
• Address guests by correct name and title.
• Ensure doors are closed and doors locked when leaving room.
• Clean and check all allocated rooms daily, occupied or departing.
• Remove food trays, trolleys, dead flowers and debris from guest rooms and corridors.
• Handle guests' personal property requests efficiently.
• Replace guest supplies and stationery to the correct standard.
• Sort linen and dispose of it according to policy.
• Report damaged or stained linen to Housekeeping Shift Leader.
• To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
• To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
• To use all cleaning products and materials correctly and with care following the established COSHH procedures.
• To complete and follow up on any Special cleaning instruction as given by The Housekeeping Management.

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Room Attendant role

• To be responsible for the daily task list and ensuring all rooms/tasks are completed at the end of the shift.
• To read and sign the housekeeping handover book noting any special requirements for the day ahead.
• To ensure that the guest is always addressed by their correct name / title.
• To ensure that guest doors are closed during service (with the “Rooms Being Serviced” card on the door handle) and that doors are locked on leaving the room.
• To be able to complete the cleaning and checking of all allocated rooms daily within the shift (both occupied and departure). To ensure that all guest bedrooms, bathrooms and associated areas are serviced and maintained to the standard of hygiene and cleanliness specified by the established policy and procedure.
• To remove food trays, trolleys, dead flowers and old fruit from guest rooms and place in the Room Service Areas, keeping the corridors free from debris at all times.
• To ensure that the guests’ personal property and guest requests are dealt with in an efficient and correct manner.
• To ensure that guests’ clothing is folded and placed neatly but not removed from the areas.
• To replace all guest supplies and stationary when necessary and to the correct standard.
• To sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure.
• To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
• To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
• To use all cleaning products and materials correctly and with care following the established COSHH procedures.
• To complete and follow up on any Special cleaning instruction as given by The Housekeeping Management.

About You

You take pride in creating a welcoming, comfortable, and impeccably clean environment for every guest. With strong attention to detail and a proactive approach, you ensure that rooms are presented to the highest standards at all times. Highly organised and efficient, you manage your tasks with care while maintaining a warm, guest‑focused attitude. Your reliability, positive energy, and commitment to consistency make you a valued member of the housekeeping team, contributing to a smooth operation and an exceptional guest experience.

Benefits of the Room Attendant role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

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