Waiter/Waitress - Flexi Hours

Hyatt Place; Greater London; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounted hotel stays

Free meals on duty

Uniform provided

Headspace membership

Food & beverage discount

Career development

Job summary

Hyatt Place London Heathrow Airport is seeking a flexible Waiter/ess to join our busy restaurant team. With flexi hours, you control your schedule and can earn extra money while developing hospitality skills in a premium environment.

You will deliver exceptional service, greet guests warmly, maintain knowledge of the menu, and work with colleagues to ensure smooth dining experiences in a fast-paced, international setting.

Qualifications

• Previous experience in premium hospitality is preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to adapt to a fast-paced, guest-facing environment.

Responsibilities

• Deliver exceptional service with prompt, professional, and attentive care.
• Provide a warm welcome and ensure guests feel valued throughout their visit.
• Maintain knowledge of the menu, daily specials, and promotions to offer accurate recommendations.
• Follow SOPs to uphold high service standards and consistency.
• Collaborate with colleagues to ensure smooth operations and efficient service.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

Organization- Hyatt Place London Heathrow Airport

Summary

Waiter/ess - Flexi Hours

At Hyatt, there’s a home for every stage of your career. With flexi hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.

Schedule

Available working hours will vary each week and can range anywhere from 0 to 40 hours.

About Hyatt Place London Heathrow Airport

Hyatt Place London Heathrow Airport offers a modern and convenient stay just minutes from Heathrow Airport, with excellent transport connections to central London.

The hotel features 341 spacious guestrooms along with meeting and event spaces designed for business meetings, conferences and social celebrations. Guests also enjoy convenient dining and social spaces throughout the hotel.

Dining options include The Gallery, serving breakfast and dinner with a range of familiar favourites and seasonal dishes, and Coffee to Cocktails, offering relaxed all day dining, drinks and cocktails. Colleagues work in a fast paced and international environment welcoming travellers from around the world.

Duties And Responsibilities Related To The Waiter/ess Role

• Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
• Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
• Maintain strong knowledge of all menu items, including daily specials and promotions, to provide accurate recommendations and guidance.
• Follow departmental standard operating procedures to consistently uphold high service standards.
• Work collaboratively with colleagues to support smooth operations and efficient service delivery.

About You

Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.

Benefits You Will Enjoy As a Waiter/ess

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.