Waiter/ess

Hyatt Hotels Corporation; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Job summary

Hyatt Hotels Corporation in the United Kingdom is seeking waitstaff for Waiter/ess roles within our premium hospitality environment. You will deliver attentive, personalised service and help bring events to life by anticipating guest needs and ensuring every interaction is seamless.

This position requires experience in guest-facing roles, a warm approach, and strong teamwork. You will know the menu, assist guests, and uphold Hyatt standards while maintaining professionalism and attention to

Qualifications

• Experience in a guest-facing role within hospitality.
• Ability to provide attentive, personalised service.
• Strong communication and teamwork in a fast-paced environment.

Responsibilities

• Knowledge of all food and beverage items in the menu.
• Monitor operating supplies and reduce spoilage and wastage.
• Assist guests during their visit and handle guest complaints.
• Perform opening and closing procedures as assigned.
• Provide information about the hotel, services and facilities.

Skills

Guest service

Communication

Team player

Customer-facing

Attention to detail

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Waiter/ess role

• knowledge of all food and beverage items in the menu
• to monitor operating supplies and reduce spoilage and wastage
• assisting guest’s during their visit and handling guest complaints
• performs the opening and closing procedures established for the place of work as assigned
• providing all required information about the Hotel, available services and facilities

About You

You have experience working in a guest ‑ facing role, ideally within a premium hospitality environment. With a warm, engaging approach, you take pride in delivering attentive and personalised service. Highly organised and confident in a fast ‑ paced setting, you anticipate guest needs and ensure every interaction feels seamless and genuine. A strong team player, you communicate clearly, support your colleagues, and maintain high standards of professionalism, consistency, and attention to detail throughout each shift.

Benefits of the Waiter/ess role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Regional Office - EAME | Multiple Locations

India Consultancy Private Limited | Gurgaon , HR , IN

India Consultancy Private Limited | Gurgaon , HR , IN

Hotel Saint Augustine, Bunkhouse Hotels | Houston , TX , US

Our family is always growing. Want to be in the know?