VP- Senior Transitions Manager- Securities Services

HSBC; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global banking institution is seeking a Senior Transitions Manager in London to oversee client implementations across products. The ideal candidate will have extensive experience in Securities Services, excellent relationship management skills, and knowledge of various banking products. Responsibilities include acting as the main contact for clients, coordinating transitions, and leading internal resources to ensure successful delivery. This full-time position offers various professional development opportunities and competitive benefits.

Qualifications

• Experience in a management role with ability to influence multiple stakeholders.
• Solid understanding of banking products and operations, focusing on securities.
• Ability to handle complex modelling and scenario planning.

Responsibilities

• Act as the primary contact for clients throughout the implementation process.
• Manage and coordinate transitions to ensure timely service delivery.
• Provide regular updates to clients on project status and risks.
• Lead teams across functions to ensure successful implementations.
• Contribute to process improvement initiatives.

Skills

Experience in Securities Services / Custody / Fund Administration

Excellent influencing skills

Client relationship management

KYC and due diligence handling

Business change techniques understanding

Job description

If youre looking to take an exciting new direction with your HSBC career an internal move can open the door to many opportunities allowing you to take on a new challenge and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities and our fantastic benefits packages.

We are currently seeking a high calibre individual to join the Markets & Securities Services team in the role of VP- Senior Transitions Manager- Securities Services

The Client Change and Onboarding Team is a global team supporting all Securities Services (SSv) products including Funds Services Global Custody and Direct Custody and Clearing Services and is accountable for the management delivery and execution of all client-related programmes in line with strategy and targets.

The Transitions team is under the Global Client Change and Onboarding function in Securities Services to lead the onboarding for both global custody and fund client. It has global responsibility for client implementations across region & products.

The Transitions role lead change initiation design and delivery and are accountable for successful delivery of both Technology and Business Change Programmes and ensuring benefits realisation. They operate at a senior level and engage and influence a wide spectrum of stakeholders and partners across HSBC.

In this role you will :

• Act as the single point of contact to clients contact involved in implementation. Manage and coordinate the overall implementation process including migrations account openings and entitlements to deliver client desired services.
• Develop and communicate a regular status of all implementations in the relevant region highlighting any potential risk.
• Engage in client discussions and relationship management activities as required to support the various businesses.
• Work together with key parties in each project and ensure all parties are accountable for their tasks and progress as planned.
• Manage tasks to shorten cycle time and accelerate generation of revenues.
• Lead internal resources across functions (operations systems and products management) to complete implementations on time.
• Arrange handover of the client service requirements to Client Servicing Team for seamless transition upon successful completion of transition activities and post implementation review.
• Coordinate transition activities with all internal and external parties and report to clients.
• Provide feedback on current processes and be a member to contribute to process improvement initiatives if appropriate.
• Provide regular internal and external update regarding that projects that he / she is running.

To be successful in this role you should meet the following :

• Experience in Securities Services / Custody / Fund Administration.
• Extensive knowledge of banking products and operations especially securities related services including Fund Accounting and Global Custody.
• Proven relevant experience preferable with managerial function ability to challenge coupled with excellent influencing skills across a multitude of internal / external stakeholders.
• Operating in a client led environment or as a third-party administrator.
• Know-your-client (KYC) and due diligence handling experience.
• A solid understanding of business change techniques including the application of industry-standard methodologies techniques complex modelling and scenario planning.

This role is based in London

For any UK based employees wanting to apply for this role please do not apply via this page instead use this link which will take you to our new platform Explore Jobs Eightfold Career Hub . Any non-UK residents please continue with your application via this page.

To support you with putting your best foot forward for our internal opportunities you are invited to take advantage of our CV and Interview workshops hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - open to different points of view is important for our business and the communities we serve. At HSBC were dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender ethnicity disability religion sexual orientation or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Employment Type : Full Time

Vacancy : 1