VP of Operations: Scale, Align & Deliver Excellence

Greyparrot; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A tech-focused waste management company in Greater London seeks a VP of Operations to lead logistics, customer support, and business operations. This role involves designing operational frameworks, ensuring compliance, and enhancing customer success through data-driven decision-making. Ideal candidates have experience in scaling operations within tech companies and possess strong leadership skills across multidisciplinary teams. An opportunity to influence a growing organization focused on sustainability and innovation.

Benefits

Competitive salary with stock options

Hybrid working model

25 days holiday plus Bank Holidays

Unlimited healthy snacks

Enhanced parental leave

Learning and development budget

Mental health support

Home office budget

Cycling benefits

Nomad working allowance

Qualifications

• Experience in scaling operations in tech or deep-tech companies.
• Familiarity with complex supply chains and field deployments.
• Ability to introduce structure and establish KPIs.

Responsibilities

• Design and implement business operations frameworks for sustainable growth.
• Oversee customer success teams for efficient project delivery.
• Collaborate with executive teams to turn objectives into operational plans.

Skills

Scaling Operations in High‑Growth Environments

Hardware + Software Operational Experience

People Leadership Across Multiple Functions

Process Design & Operational Frameworks

Cross‑Functional Execution

Data‑Driven Decision Making

Risk, Compliance & Quality Oversight

Calm, Clear Communicator

Job description

A tech-focused waste management company in Greater London seeks a VP of Operations to lead logistics, customer support, and business operations. This role involves designing operational frameworks, ensuring compliance, and enhancing customer success through data-driven decision-making. Ideal candidates have experience in scaling operations within tech companies and possess strong leadership skills across multidisciplinary teams. An opportunity to influence a growing organization focused on sustainability and innovation.