Visible Retail Security Officer: Protect & Assist Customers

OCS; Swindon; Ibrido; GBP 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock within a busy retail environment. You will deter crime, provide customer service, and respond effectively to incidents, while maintaining a professional presence.

The ideal candidate holds a valid SIA Licence (Door Supervisor or Security Guarding), is eligible to work in the UK, and can undergo DBS and BS7858 security clearance. Flexible shifts, including weekends and evenings, are required.

Competenze

• Strong observational skills to identify suspicious activity.
• Excellent verbal and written communication for reporting.

Mansioni

• Maintain a visible security presence and deter theft.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents and escalate as needed.
• Conduct searches in line with procedures.
• Complete incident and observation reports accurately.
• Work with store management on security matters.
• Provide a professional and approachable presence.
• Assist customers and staff with queries.
• De-escalate situations calmly.
• Follow site procedures and policies.
• Support the wider team and undertake additional duties.

Conoscenze

Observation skills

Excellent communication

Customer service

Calm under pressure

Formazione

SIA Licence (Door Supervisor or Security Guarding)

Descrizione del lavoro

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock within a busy retail environment. You will deter crime, provide customer service, and respond effectively to incidents, while maintaining a professional presence.

The ideal candidate holds a valid SIA Licence (Door Supervisor or Security Guarding), is eligible to work in the UK, and can undergo DBS and BS7858 security clearance. Flexible shifts, including weekends and evenings, are required.