Retail Security Specialist - Protect Customers & Stock

OCS

Malton

Remote

GBP 22,000 - 28,000

Full time

2 days ago

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Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock within a bustling retail environment. You will be a visible deterrent, patrol the store, monitor CCTV, and respond to alarms while delivering professional customer service.

The ideal candidate holds a valid SIA licence, is eligible for UK work, and can undergo DBS/BS7858 checks. Flexible shifts including weekends/evenings are required, with opportunities to grow within a leading facilities management

Qualifications

Must have UK Right to Work and be able to undergo DBS and BS7858 security clearance.
Valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
Strong observational skills with the ability to identify suspicious behaviour.
Proven ability to handle difficult situations calmly and professionally.
Excellent verbal and written communication skills for reporting and interactions.

Responsibilities

Maintain a visible security presence, deterring theft and anti-social behaviour.
Patrol the store and monitor CCTV for suspicious activity.
Respond to alarms and incidents, escalating where required.
Conduct searches in line with company procedures when necessary.
Complete accurate incident and observation reports.
Work closely with store management and staff on security matters.
Provide a professional and approachable presence.
Assist customers and staff with queries.
De-escalate challenging situations calmly and follow site procedures.