Retail Security Officer - Weekend Shifts & Customer Focus

OCS; Guildford, Horsell; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

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Résumé du poste

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a busy retail environment. You will be a visible deterrent, provide excellent customer service and respond promptly to incidents, while maintaining professional presence on the shop floor.

The role requires a valid SIA licence, DBS clearance, right to work in the UK, and flexibility to work weekends and evenings. You will work closely with store management and teams to uphold safety, report incidents

Qualifications

• Right to work in the UK required.
• Valid SIA Licence (DS or Security Guarding) and relevant security experience.
• DBS clearance and BS7858 security clearance may be required.
• Strong observational and reporting skills; able to remain calm in challenging situations.
• Excellent verbal and written communication for reporting and interactions.
• Proactive, professional approach to safety and security.
• Flexible shifts including weekends and evenings.

Responsabilités

• Maintain a visible security presence and deter theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents and escalate as needed.
• Conduct searches in line with procedures.
• Complete accurate incident and observation reports.
• Collaborate with store management on security matters.
• Provide a professional and approachable presence; assist customers and staff.
• De-escalate situations calmly and follow all site procedures.

Connaissances

Attention to detail

Observational skills

Customer service

Verbal & written communication

Professional demeanor

Flexibility to work weekends/evenings

Formation

SIA Licence (DS or Security Guarding)

DBS clearance

Description du poste

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a busy retail environment. You will be a visible deterrent, provide excellent customer service and respond promptly to incidents, while maintaining professional presence on the shop floor.

The role requires a valid SIA licence, DBS clearance, right to work in the UK, and flexibility to work weekends and evenings. You will work closely with store management and teams to uphold safety, report incidents