Veterinary Front Desk & Client Care Specialist

DNA Vetcare Ltd; East Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A veterinary practice in Chessington is looking for a passionate Veterinary Receptionist to join their team. In this full-time role, you will be the first point of contact for clients, handling appointment bookings and providing excellent customer service. Candidates should have prior experience in a customer-facing role, exceptional communication skills, and a love for animals. This position involves managing a busy reception desk while ensuring a welcoming environment for pets and owners.

Qualifications

• Previous experience as a Veterinary Receptionist or similar role required.
• Strong interpersonal skills and a genuine love for animals.
• Ability to provide outstanding client service.

Responsibilities

• Welcome clients and their pets upon arrival.
• Book appointments using RX Works diary.
• Assist the vet and nurse team with queries.
• Manage a busy reception desk with efficiency.

Skills

Exceptional communication skills

Organizational abilities

Multitasking in fast-paced environment

Computer proficiency

Job description

A veterinary practice in Chessington is looking for a passionate Veterinary Receptionist to join their team. In this full-time role, you will be the first point of contact for clients, handling appointment bookings and providing excellent customer service. Candidates should have prior experience in a customer-facing role, exceptional communication skills, and a love for animals. This position involves managing a busy reception desk while ensuring a welcoming environment for pets and owners.