Veterinary Care Assistant

Vets for Pets; Sevenoaks; On-site; GBP 20,000 - 24,000; Full time

Job summary

A veterinary practice in Sevenoaks is seeking an enthusiastic Veterinary Care Assistant to support the smooth operation of the clinic and provide exceptional care for pets. This full-time role requires a friendly demeanor, customer service skills, and a passion for pet welfare. Benefits include a discount on services, career development opportunities, and a welcoming environment for all staff. If you're eager to embark on a rewarding career in veterinary care, this is the perfect opportunity for you!

Benefits

20% discount at Vet Group

Access to discounts and cash-backs

In-house career development opportunities

Pension plan

Holiday allowance

Qualifications

• Must be a friendly and welcoming presence for clients and pets.
• Ability to keep updated with practice services.
• Calm and attentive, focusing on client needs.

Responsibilities

• Assist with non-clinical duties to support practice operations.
• Provide outstanding patient care.
• Create a welcoming atmosphere in the practice.

Skills

Customer service skills

Enthusiasm for pet care

Ability to manage client emotions

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Sevenoaks practice.

Our practice is bright, spacious, air‑conditioned and purpose built to industry‑leading standards and has state‑of‑the‑art equipment including digital X‑ray and in‑house laboratory facilities.

You will assist all colleagues with non‑clinical duties to support smooth running of the practice and provide the best standard of patient care.

This a great opportunity for someone who is looking to progress into a student nurse role in the future.

Full Time role working 40 hours per week, including 1 in 3 weekends.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

Attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cash‑backs, in‑house career development opportunities, pension and holiday allowance.

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!