Vehicle Valet & Prep Specialist — Customer Care

Europcar; City of Edinburgh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global mobility services company is looking for a Valeter in Edinburgh to prepare company vehicles to a high standard and deliver exceptional customer service. The ideal candidate should possess a full valid clean driving licence with at least 4 years of experience and demonstrate flexibility in working hours. Key responsibilities include vehicle valeting in varying conditions, supporting the delivery team, and maintaining a clean preparation area. This role is vital in helping the company maintain its high service standards.

Benefits

Competitive Basic Salary

5.6 weeks holiday including bank holidays

Enhanced Maternity and Adoption Leave

Pension

Discounted car hire rates

20% discount on EE mobile contracts

Confidential legal support through BUPA

Career progression opportunities

Qualifications

• A full valid clean driving licence with a minimum of 4 years driving experience is required.
• Flexibility in working hours including availability during days, evenings and weekends.
• Reliable, positive and professional attitude expected.
• Great communication skills are essential.
• Must be a good team player.
• Exceptional customer service skills necessary.
• Ability to adapt to the needs of the business is a must.
• A keen and enthusiastic nature is desired.

Responsibilities

• Preparation of company vehicles to a high standard.
• Valet vehicles in all weather conditions.
• Support the driving team for delivery & collection of vehicles.
• Ensure the preparation area is clean and tidy at all times.
• Identify any fleet maintenance issues.
• Deliver world-class customer service.
• Become part of a successful team.

Skills

Full valid clean driving licence

Flexibility in working hours

Reliable and professional

Great communication skills

Good team player

Exceptional customer service skills

Ability to adapt to business needs

Keen and enthusiastic nature

Job description

A global mobility services company is looking for a Valeter in Edinburgh to prepare company vehicles to a high standard and deliver exceptional customer service. The ideal candidate should possess a full valid clean driving licence with at least 4 years of experience and demonstrate flexibility in working hours. Key responsibilities include vehicle valeting in varying conditions, supporting the delivery team, and maintaining a clean preparation area. This role is vital in helping the company maintain its high service standards.