user support technician

Builden Network and Construction Solutions Ltd.; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A construction solutions company in Surrey, BC is hiring for a full-time role in network and system administration. The successful candidate will report on computer systems' performance, provide technical support and user training, and maintain a solutions log. Candidates should be organized, team players, and possess a relevant college diploma. Travel may be required. Experience in the field is an asset. This role does not allow for remote work.

Qualifications

• Experience in computer science, network and system administration is an asset.
• Valid driver's licence required.
• Willing to travel for extended periods.

Responsibilities

• Report on the performance of computer systems and networks.
• Consult user guides and technical manuals to implement solutions.
• Provide advice and training to users facing difficulties.
• Collect and maintain a problems and solutions log.
• Participate in the redesign of applications and software.
• Provide network and Internet support to users.
• Deliver excellent customer service.

Skills

Organized

Team player

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma (1-2 years)

Job description

Job details

• Location: Surrey, BC V3V 0E8
• Salary: 37.70 hourly / 30 to 40 hours per week
• Terms of employment: Permanent employment, Full time
• Work schedule: Early morning, Morning, Day, Evening
• Starts as soon as possible
• Source: Job Bank #3450358

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Computer science
• Network and system administration/administrator

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Report on the performance of computer systems and networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service

Transportation/travel information

• Willing to travel
• Willing to travel for extended periods
• Valid driver's licence

Personal suitability

• Organized
• Team player
• Ability to multitask

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2026-01-22

Builden Network and Construction Solutions Ltd.

• Construction
• 7job postings advertised
• Medium-sized business(between 5 and 100 employees)